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Pharmacy Navigator (Onsite)

Innomar Strategies

Innomar Strategies

Knoxville, TN, USA
Posted on Tuesday, June 20, 2023

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

Shift: Monday-Friday 8:30AM-5:00PM

Location: Onsite in Knoxville, TN


Responsible for logistics, organization and collaboration necessary to obtain prescriptions including prescriptions for specialty medications and routing those prescriptions to appropriate pharmacy locations.

Responsible for interacting with patients and providers to obtain insurance and patient information that will expedite dispensing of prescriptions.

Act as liaison between pharmacies and providers to facilitate prior authorization for prescription fulfillment and provide communication and guidance on the status of prescription(s).

Responsible for facilitating referrals to applicable patient assistance programs if needed.

Responsible for coordinating, tracking, managing and facilitating prescription delivery.

Navigates the health care system and its component parts to achieve prescription fulfillment and improved patient outcomes.

Responsible for documentation and communication between patient, multidisciplinary providers and pharmacy.

Manages multiple patients with diverse needs autonomously, with a focus on each patient’s distinct needs.

Communicates patient and provider feedback to enhance process improvement.

Assists in establishing marketing plans to enhance specialty medication programs.

Assists in developing follow up plans to enhance patient adherence and therapy.

Performs related duties as assigned.

What your background should look like


Normally requires a minimum of two (2) years directly related and progressively responsible pharmacy experience; bachelor's degree program preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification or comparable state certification is preferred.


Ability to communicate effectively both orally and in writing

Ability to work quickly and accurately under time and volume constraints

Strong interpersonal skills

Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction

Familiarity with pharmaceutical products, services and drug interactions

Strong organizational skills; attention to detail

Good analytical skills

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit


Full time

Affiliated Companies

Affiliated Companies: Value Apothecaries Inc

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.