Engineer - Infrastructure Engineer I
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
"The role is for advanced Level-1 technician with personal growth opportunities. You will be part of global IT Operations. You will gain working exposure with teams from APAC, EMEA and AMER regions, alongside team of subject matter experts. You will be able to learn newest technologies in a structured and process-oriented setup.
Considering these factors this role works on a shift pattern (no night shifts) of 3 or 4 12-hour days a week, every second weekend included. Monday, Thursday, Friday - Tuesday, Wednesday, Saturday, Sunday. "
Reports to Engineering Manager. Individuals in the Infrastructure Engineering role are responsible for executing the strategy set by architecture. They are responsible for designing, building, testing, implementing, maintaining and optimizing the infrastructure and operations (Infrastructure), in accordance with security policies and guidelines. Infrastructure Engineers typically spans server platforms, middleware infrastructure, networking, client technology and storage systems. Additional functions and processes include service and product management, performance and capacity management, patching and version management, and Level 3 operations support. Some individuals in this role design and build the systems operating environment to meet business requirements. They monitor and optimize the performance of operating systems and applications such as Web, Messaging and Collaboration, Unix, Windows, and LAN/WAN. They are also responsible for the design and implementation of the network, telecommunications, desktop and mobility systems. They diagnose system failures and take corrective action in order to ensure continuity of operations.
Primary Duties and Responsibilities:
May participate in short-term planning efforts with stakeholders and IT groups
May provide project time estimates
Business and Technical Requirements
Works with team members to understand business needs
Develops technical solutions based on the business requirements and functional specifications provided by analysts, architecture, and stakeholders
Identifies requirements gaps or issues
Determines technical requirements impact on existing architecture, work processes, systems and ongoing support
Assists in determining infrastructure systems specifications, input/output processes and working parameters for hardware/software compatibility
Infrastructure Solutions Design/Development
Develops/builds and tests solutions or infrastructure solutions to meet business requirement and functional specifications
Installs, configures, and tests infrastructure solutions
Implementing Security Requirements
Implements solutions for intrusion detection and notification, security auditing, alerting, and response, virus detection and removal, password complexity enforcement, and media protection
Maintains existing capabilities, making recommendations and implementing appropriate up to date security technologies
Controls privileges and permissions to database users
Provides audit trails to detect potential security violations
Creates test plans and performs system tests
Validates builds or changes
Conducts testing to ensure requirements are met
Escalates problems as needed
Assists in the deployment of new, modified or enhanced infrastructure components or services
May perform routine maintenance tasks
Ensures performance meets the present and future needs of the business
Recommends changes/enhancements for improved systems availability, reliability and performance
Analyzes metrics to understand performance and identifies opportunities for continuous improvements
Performs Level 3 issue assessment and resolution on infrastructure solutions
Policies, Procedures, and Standards
Supports systems environment standards
Service Level Agreements (SLA)
Is aware of service-level agreement levels
Takes steps to meet or exceed requirements
May work with vendors to resolve problems and develop infrastructure solutions
Documents new or modified infrastructure solutions, and test activities/results
Ensures all documentation is delivered according to specified guidelines
Evaluates future technologies and makes recommendations
Maintains local Internet, remote access, VPNs, and connectivity protocols
Establishes user profiles, user environments, directories, and security for networks being installed
Researches, analyzes and implements software or hardware changes to rectify any issues
What your background should look like
Bachelor’s degree in Programming/Systems or Computer Science or other relevant field
Or specialized training, certification. Or equivalent work experience
Typically requires 3-5 years of related technology work experience
Good analytical and problem solving skills
Good interpersonal skills; effective team player
Good analytical skills with attention to detail
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
Affiliated CompaniesAffiliated Companies: AmerisourceBergen Services Corporation
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.