Pharmacy Technician Navigator (On-Site)
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Location: Reading Hospital, Reading PA
Shift: Monday-Friday, 8 hours per day, flexible between 8:00AM-5:00PM
This is an on-site position servicing our client Reading Hospital, located in West Reading, Pennsylvania.
Cencora has managed and staffed the Reading Hospital Ambulatory Pharmacy inside of the 700 bed Reading Hospital since 2017. In 2023 a second community pharmacy will be opened to serve the Doctors Office Building located on campus.
We foster a culture where career development and training play a key role as our staff gain experience in many aspects of ambulatory and specialty pharmacy. We currently employ pharmacists in both clinical and ambulatory settings with a support staff of technicians in various roles. We are excited to welcome new team members to continue to grow our team and kickstart new careers.
We started with 2 pharmacists and 4 technicians and have since expanded into a much larger operation with services such as:
· employee prescriptions
· pharmacist navigators embedded in clinics
· Specialty Pharmacy
This position will service patients seen in outpatient clinics. Technician will manage their own patient list, assist with adherence calls, and prescription fulfillment. Technician will work in collaboration with clinical pharmacist. Great communication skills and thorough understanding of retail pharmacy is optimal to succeed in this role.
PRIMARY DUTIES AND RESPONSIBILITIES:
Responsible for logistics, organization and collaboration necessary to obtain prescriptions including prescriptions for specialty medications and routing those prescriptions to appropriate pharmacy locations.
Responsible for interacting with patients and providers to obtain insurance and patient information that will expedite dispensing of prescriptions.
Responsible for facilitating referrals to applicable patient assistance programs if needed.
Responsible for coordinating, tracking, managing and facilitating prescription delivery.
Navigates the health care system and its component parts to achieve prescription fulfillment and improved patient outcomes.
Responsible for documentation and communication between patient, multidisciplinary providers and pharmacy.
Manages multiple patients with diverse needs autonomously, with a focus on each patient’s distinct needs.
Communicates patient and provider feedback to enhance process improvement.
Assists in developing follow up plans to enhance patient adherence and therapy.
Performs related duties as assigned.
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Normally requires a minimum of two (2) years directly related and progressively responsible pharmacy experience; bachelor's degree program preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification or comparable state certification is preferred.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
Affiliated CompaniesAffiliated Companies: Value Apothecaries Inc
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.