Office Automation Analyst II
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Under moderate supervision of the Supervisor or Manager, responsible for supporting all customer handheld hardware and software. Technical support includes and is defined by tasks related to handheld computer systems, hardware, software and networking.
Primary Duties and Responsibilities:
Maintains, troubleshoots, and repairs handheld hardware and software
Documents, upgrades or replaces handheld hardware and software systems
Assists users with questions and problems and works on simple applications
Installs software and troubleshoots hardware, software and networking problems
Maintains an adequate spare parts inventory of systems and component parts used in repair work and replacements
Tracks all hardware accurately, conducts inventory of all hardware and accessories, enters detailed notes and comments in all tracking and ticket systems
Performs related duties as assigned
What your background should look like
Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education
Normally requires two (2) to four (4) years directly related and progressively responsible experience
Knowledge of operating systems related to personal computer systems and peripherals, video systems, telephone systems, network servers and internal wiring
Strong computer skills in order to operate effectively with company systems and programs
Ability to communicate effectively both orally and in writing
Good interpersonal skills
Ability to prioritize work load and consistently meet deadlines
Strong organizational skills; attention to detail
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
Affiliated CompaniesAffiliated Companies: AmerisourceBergen Drug Corporation
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.