Alcura, a Cencora company, offers end-to-end clinical supply services and world-class healthcare partnership supported by local expertise with global reach. The world’s foremost pharmaceutical companies, healthcare providers, and their patients count on us to deliver comprehensive and personalized clinical trial solutions.

Tasks and responsibilities:

Negotiation & Contract Management Support

• Provide assistance during negotiations with suppliers/vendors to secure service level agreements (SLAs), and other relevant operational and quality terms while ensuring adherence to regulatory compliance specific to drug sourcing for clinical trials.

Customer Relationship Management

• Handling offers and orders with customers.

• Support the Sourcing Project Manager in coordinating end-to-end project management of drug sourcing initiatives for clinical trials.

• Requesting procurement-related documentation.

• Providing pricing and terms information.

• Assist in tracking project progress, monitoring timelines, and addressing any issues/risks that may impact deliverables.

• Review and maintain most up to date customer messaging at all times.

• Ensure all billing activities are forecast within the month.

Prepare client quotations

• Collaborate with internal teams to gather necessary information for accurate client quotations, ensuring compliance with pricing guidelines and regulations.

• Analyze client requirements and project specifications to create customized proposals that meet their needs effectively.

• Review and refine pricing strategies to remain competitive in the marketplace while maximizing profitability for Alcura.

Respond to client queries

• Address incoming client inquiries promptly, providing clear and accurate information on pricing, product availability, lead times, and any other relevant details.

• Tailor responses to each client's specific needs while upholding professional standards of communication and service excellence.

• Coordinate internal resources as needed to ensure timely responses that demonstrate Alcura's commitment to customer satisfaction.

Supplier Relationship Management Assistance

• Searching for suppliers and obtaining product availability/quotations.

• Contribute to building relationships with key suppliers/vendors involved in drug sourcing activities for clinical trials.

• Acting as a mediator between suppliers and Accounts Payable for invoice payments.

• Assist in monitoring supplier performance against established metrics/SLAs to maintain compliance with quality standards, delivery timelines, cost targets within drug sourcing projects for clinical trials.

Risk Management & Compliance Support

• Help identify potential risks associated with drug sourcing activities (e.g., supply chain disruptions), contribute to developing risk mitigation strategies/crisis management plans to minimize impact on clinical trial operations.

• Ensure compliance with relevant regulations/guidelines such as Good Clinical Practice (GCP) throughout all stages of drug procurement/sourcing activities specific to clinical trials.

• De-risk product writes off scenarios.

Data Analysis & Reporting Assistance

• Support data analysis related to sourcing performance, costs, savings achieved, and other key metrics; contribute insights for decision-making and assist in providing regular reports highlighting trends, recommendations for process optimization within drug sourcing projects for clinical trials.

• Ensure all purchase orders are tracked with the relevant information to ensure key data is captured and tracked.

Cross-functional Collaboration

• Collaborate with Proposal development team on tenders with strategic sourcing, cultivating relationships with prospective manufacturers and wholesalers providing a value solution for the clients

• Collaborate closely with cross-functional teams including Operations personnel (clinical operations teams), quality assurance/quality control (QA) teams, QPs, Supply chain, to ensure seamless integration of clinical trial supplies/services into ongoing operations.

• Liaise with internal stakeholders (e.g., Clinical Operations) to understand project needs, timelines, specifications, budget constraints; align sourcing strategies accordingly.

• Communicate effectively with Operations to ensure a smooth transition from quote/PO to delivery, e.g. timelines.

• Tasks and responsibilities:

Negotiation & Contract Management Support

• ​Provide assistance during negotiations with suppliers/vendors to secure service level agreements (SLAs), and other relevant operational and quality terms while ensuring adherence to regulatory compliance specific to drug sourcing for clinical trials.

Customer Relationship Management

• Handling offers and orders with customers.

• Support the Sourcing Project Manager in coordinating end-to-end project management of drug sourcing initiatives for clinical trials.

• Requesting procurement-related documentation.

• Providing pricing and terms information.

• Assist in tracking project progress, monitoring timelines, and addressing any issues/risks that may impact deliverables.

• Review and maintain most up to date customer messaging at all times.

• Ensure all billing activities are forecast within the month.

Prepare client quotations

• Collaborate with internal teams to gather necessary information for accurate client quotations, ensuring compliance with pricing guidelines and regulations.

• Analyze client requirements and project specifications to create customized proposals that meet their needs effectively.

• Review and refine pricing strategies to remain competitive in the marketplace while maximizing profitability for Alcura.

Respond to client queries

• Address incoming client inquiries promptly, providing clear and accurate information on pricing, product availability, lead times, and any other relevant details.

• Tailor responses to each client's specific needs while upholding professional standards of communication and service excellence.

• Coordinate internal resources as needed to ensure timely responses that demonstrate Alcura's commitment to customer satisfaction.

Supplier Relationship Management Assistance

• Searching for suppliers and obtaining product availability/quotations.

• Contribute to building relationships with key suppliers/vendors involved in drug sourcing activities for clinical trials.

• Acting as a mediator between suppliers and Accounts Payable for invoice payments.

• Assist in monitoring supplier performance against established metrics/SLAs to maintain compliance with quality standards, delivery timelines, cost targets within drug sourcing projects for clinical trials.

Risk Management & Compliance Support

• Help identify potential risks associated with drug sourcing activities (e.g., supply chain disruptions), contribute to developing risk mitigation strategies/crisis management plans to minimize impact on clinical trial operations.

• Ensure compliance with relevant regulations/guidelines such as Good Clinical Practice (GCP) throughout all stages of drug procurement/sourcing activities specific to clinical trials.

• De-risk product writes off scenarios.

Data Analysis & Reporting Assistance

• Support data analysis related to sourcing performance, costs, savings achieved, and other key metrics; contribute insights for decision-making and assist in providing regular reports highlighting trends, recommendations for process optimization within drug sourcing projects for clinical trials.

• Ensure all purchase orders are tracked with the relevant information to ensure key data is captured and tracked.

Cross-functional Collaboration

• Collaborate with Proposal development team on tenders with strategic sourcing, cultivating relationships with prospective manufacturers and wholesalers providing a value solution for the clients

• Collaborate closely with cross-functional teams including Operations personnel (clinical operations teams), quality assurance/quality control (QA) teams, QPs, Supply chain, to ensure seamless integration of clinical trial supplies/services into ongoing operations.

• Liaise with internal stakeholders (e.g., Clinical Operations) to understand project needs, timelines, specifications, budget constraints; align sourcing strategies accordingly.

• Communicate effectively with Operations to ensure a smooth transition from quote/PO to delivery, e.g. timelines.

Continuous Improvement Contribution

• Identify opportunities for process improvements within the drug sourcing function; propose changes aimed at optimizing efficiency/effectiveness through automation/digitization where applicable.

Quality Management System

• Support Lead PM Comparator Operations/QA team to investigate any customer complaints or deviations or audits related to sourced pharmaceutical drugs for clinical trials.

• Provide necessary information and support, documentation, and support to assist in determining root causes, implementing corrective actions, and preventing future occurrences.

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Qualifications & Experience:

• Bachelor's degree in business administration, supply chain management, pharmaceutical sciences, or a related field.

• 2+ years of experience in sourcing, procurement, or project coordination roles within the pharmaceutical industry.

Skills Required:

• Understanding of sourcing processes and best practices within the pharmaceutical industry.

• Familiarity with clinical trial protocols and regulations governing drug sourcing.

• Proficiency in supplier evaluation, negotiation support, and contract management.

• Strong organizational and coordination skills.

• Effective communication and interpersonal skills in English.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alcura Health España S.A.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned