Inside Sales Specialist - SmartSource (Remote)
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Under moderate supervision of the Inside Sales Supervisor, the Inside Sales Representative is responsible for placing proactive outbound calls to established customers and potential prospects. Inside Sales Representatives develop, maintain, and implement long-term business partnerships with their assigned customers in the independent, retail, chain, institutional or alternate care business segments within an assigned territory or by customer type. This includes collaboration with other sales teams to follow up on customers or prospects who have shown an interest in doing business with the Company, directing service issues to the proper channels, and understanding the customers specialty areas to provide value. The inside sales team will sell targeted promotions in order to expand and retain existing business resulting in increased profitable revenues. The ideal candidate is a self-motivated hunter driven to win new business and grow existing customers revenue.
Initiate proactive calls to established customers to grow sales revenue, develop customer loyalty, increase generic sales and foster utilization of the company programs and service.
Conduct pre-call research and planning to set goals for the call and to anticipate customer needs and industry trends.
Initiate and conduct proactive calls designed to recruit customers who have shown an interest in doing business with the Company.
Analyze dashboard reporting to identify customer trends in order to either take advantage of the trend or minimize the impact of the trend.
Access inventory systems to assist customer with availability information
Achieve individual monthly sales goals as set by sales management.
Meet performance standards including call productivity, new business development, sales growth and collection of competitive data.
Proactively identify customer and product opportunities as in the best interest of the Company.
Maintains generics program within assigned territory by informing customers and prospects about available products, services, prices and new launches. Participation in department meetings, trainings and role-play business scenarios.
Enter and maintain integrity of data in company’s’ CRM software programs.
Perform related duties as assigned.
What your background should look like
Requires 2-5 years progressively responsible pharma sales experience in commission-based environment; pharma sales OR sales plus pharmacy tech experience required. Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two year associate's degree program, technical vocational training, or equivalent combination of experience and education.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Hunter mentality with the drive to continually seek out business.
Excellent interpersonal skills and relationship building skills to develop and maintain cooperative working relationships with both customers and associates
Excellent oral communication skills to present information and solutions in a professional manner Good analytical skills sufficient to prepare quotes, analyze data, and to identify and resolve customer problems
Good mathematical skills
Good organizational skills
Basic to intermediate computer skills to proficiently use a windows based system and to accurately input data and run reports
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is generally moderate to noisy.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 50% or more time is spent looking directly at a computer.
75% or more time is spent interacting with customers on the telephone.
Associate is occasionally required to stand, walk (or otherwise be mobile).
Ability to deal with stressful situations as they arise.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Affiliated Companies:Affiliated Companies: AmerisourceBergen Drug Corporation
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.