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Pharmacy Technician Navigator (On-Site)

Innomar Strategies

Innomar Strategies

Reading, PA, USA
Posted on Monday, August 21, 2023

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Location: Reading Hospital, Reading PA

Shift: Monday-Friday, 8 hours per day, flexible between 8:00AM-5:00PM

This is an on-site position servicing our client Reading Hospital, located in West Reading, Pennsylvania.

Cencora has managed and staffed the Reading Hospital Ambulatory Pharmacy inside of the 700 bed Reading Hospital since 2017. In 2023 a second community pharmacy will be opened to serve the Doctors Office Building located on campus.

We foster a culture where career development and training play a key role as our staff gain experience in many aspects of ambulatory and specialty pharmacy. We currently employ pharmacists in both clinical and ambulatory settings with a support staff of technicians in various roles. We are excited to welcome new team members to continue to grow our team and kickstart new careers.

We started with 2 pharmacists and 4 technicians and have since expanded into a much larger operation with services such as:

· meds-to-beds

· employee prescriptions

· pharmacist navigators embedded in clinics

· Specialty Pharmacy

This position will service patients seen in outpatient clinics. Technician will manage their own patient list, assist with adherence calls, and prescription fulfillment. Technician will work in collaboration with clinical pharmacist. Great communication skills and thorough understanding of retail pharmacy is optimal to succeed in this role.


Responsible for logistics, organization and collaboration necessary to obtain prescriptions including prescriptions for specialty medications and routing those prescriptions to appropriate pharmacy locations.

Responsible for interacting with patients and providers to obtain insurance and patient information that will expedite dispensing of prescriptions.

Responsible for facilitating referrals to applicable patient assistance programs if needed.

Responsible for coordinating, tracking, managing and facilitating prescription delivery.

Navigates the health care system and its component parts to achieve prescription fulfillment and improved patient outcomes.

Responsible for documentation and communication between patient, multidisciplinary providers and pharmacy.

Manages multiple patients with diverse needs autonomously, with a focus on each patient’s distinct needs.

Communicates patient and provider feedback to enhance process improvement.

Assists in developing follow up plans to enhance patient adherence and therapy.

Performs related duties as assigned.

What your background should look like


Normally requires a minimum of two (2) years directly related and progressively responsible pharmacy experience; bachelor's degree program preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification or comparable state certification is preferred.


Ability to communicate effectively both orally and in writing

Ability to work quickly and accurately under time and volume constraints

Strong interpersonal skills

Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction

Familiarity with pharmaceutical products, services and drug interactions

Strong organizational skills; attention to detail

Good analytical skills

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit


Full time

Affiliated Companies

Affiliated Companies: Value Apothecaries Inc

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.