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Adjoint(e) en pharmacovigilance I, Bilingue / Bilingual Pharmacovigilance Associate I

Innomar Strategies

Innomar Strategies

Posted on Monday, August 21, 2023

Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing


  • Gestion de linformation et pharmacovigilance : recevoir, scanner et documenter toutes les informations cliniques pertinentes en conformité avec les PON/protocoles et la législation applicable;
  • Répondre aux demandes de renseignements médicaux à l’aide de la FAQ approuvée;
  • Travailler directement avec des clients internes et externes pour demander des informations ou des clarifications supplémentaires, au besoin;
  • Examiner les renseignements sur les patients dans la base de données et sassurer que la documentation est exacte selon les besoins des clients;
  • Joindre les rapports post-perfusion aux des bases de données pour sassurer davoir la documentation appropriée pour laide aux patients, et les besoins des programmes dinnocuité de médicaments;
  • Saisir les données dans des bases de données propres aux programmes;
  • Trier et classer les télécopies et documents entrants;
  • Effectuer des contrôles de la qualité relativement aux rapports sur les effets indésirables en conformité avec les instructions de travail;
  • Effectuer des contrôles des données à la source ou y contribuer;
  • D’autres fonctions et tâches peuvent être confiées à l’adjoint(e) en pharmacovigilance I de temps à autre selon les besoins;
  • Son travail peut exiger qu’il sur appel ou de garde.


  • Capacité de communiquer efficacement oralement et par écrit
  • Bonnes relations interpersonnelles
  • Bonnes compétences organisationnelles; souci du détail démontré
  • Capacité à respecter systématiquement les échéances
  • Excellentes aptitudes en résolution de problèmes; capacité à communiquer et/ou à résoudre les problèmes de manière efficace et efficiente
  • Connaissance de Microsoft Word, Excel, PowerPoint et autres programmes Office


• Information Management and Pharmacovigilance: Receive, scan and document all pertinent clinical

information in compliance with SOP/protocol and applicable legislation

• Address medical enquires with the use of approved FAQs

• Work directly with internal and external clients to request additional information or clarification as necessary;

• Review patient information in database and ensure accurate documentation as per client needs;

• Attach Post Infusion Reports to databases to ensure proper documentation for patient assistance and drug

safety program needs;

• Data entry into program specific databases;

• Sorting and filing of incoming faxes and documents;

• Perform quality check on adverse event reports as directed by the work instructions

• Assist with and/or perform source data verification checks

• The Pharmacovigilance Associate I will also be assigned other duties and tasks as required from time to time

• May be required to be on standby/on call as part of this role


• Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a

strong asset;

• Experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in

pharmacy or pharmaceutical fields is a strong asset;

• Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines

of Health Canada, US FDA, EMEA and ICH;

• Adaptability to change and to learn new skills as required;

• Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset;

• Bilingual, English/French is an asset.

• Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary

• Ability to communicate effectively both orally and in writing
• Effective interpersonal skills
• Effective organizational skills; superior, proven attention to detail
• Ability to consistently meet deadlines
• Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

What your background should look like

  • The successful candidate will (requirement)/may (asset) have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
  • Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'équipes interfonctionnelles.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit



Full time

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

COVID-19 Vaccine Policy

As of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.