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Senior Director, Technical Services

Innomar Strategies

Innomar Strategies

IT, Sales & Business Development
Amarillo, TX, USA
Posted on Tuesday, January 23, 2024

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing

Under directive of the SVP MWI Production Animal, the Senior Director of Technical Services is responsible for overseeing all operations within the MWI Production Animal business related to technical services. This includes, Feed additives, Entomology services, Water Treatment, Nutritional relationships. The position requires the individual to be highly motivated, organized and accountable, along with possessing strong interpersonal skills, presentation skills, and a desire to lead and serve as a change agent to the industry. As a management position, the role also requires that an emphasis be put on managing and developing the technical service team.

This position is based in Amarillo, Texas.

  • Manage the Feed Additive team and oversee the following areas:
    • MFA pricing and price maintenance
    • Feed ration changes and MWS technical services
    • FDA regulatory responsibilities
  • Responsible for management and growth of the Entomology services division
    • Develop a business plan and to provide direction to expand constative services of team
    • Develop a business plan and to provide direction to expand diary entomology control
    • Work with sales teams to enhance customer opportunities
  • Responsible for management of Water Technical services
    • Interaction with sales and support teams
    • Develop and provide the documentation and analysis of the value of water treatment to customers
  • Deliver technical training to key stakeholders, including customers
  • Maintain a strong understanding and knowledge base of the livestock industry to expand product portfolio of feed additives and pharmaceutical products.
  • Understand customer needs and provide feedback to the organization on product performance, program effectiveness, and competitive activity
  • Identify the specific needs of target segments and to work in conjunction with sales and IT (technology) teams to create effective solutions
  • Market intelligence on competitive products, solutions and offerings
  • Contribute to developing marketing and business strategy in conjunction with the MWI Production Animal Leadership team
  • Mentors, coaches, develops and evaluates directors in his/her reporting relationship

What your background should look like

  • This position requires a minimum of a Masters’ degree in Ruminant Nutrition or Veterinary medicine
  • A minimum of 5 years experience in the livestock animal health industry
  • Strong managerial & communication skills.
  • Ability to organize / communicate a team approach to understand goals and execute on plan
  • Broad knowledge of animal health and feed additive products for livestock
  • Statistical analysis experience is preferred
  • Up to 30% travel will be required
  • Thorough knowledge of the animal health industry
  • Thorough knowledge of MWI products, programs, technology, and services
  • Working knowledge of sales management, key account management, sales planning and goal setting, successful strategic and consultative selling techniques, and related information
  • Ability to direct activities of others, including coaching, training, guiding, developing, and managing
  • Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the Marketplace
  • Recognizes and capitalizes on risk-taking opportunities which have high potential benefits for the company and customer; understands importance of and looks for potential networks and strategic alliances; generates and/or recognizes imaginative solutions, fresh ideas and new areas to explore; brings a unique and flexible viewpoint to the planning and decision-making process
  • Ability to communicate effectively, both orally and in writing
  • Interpersonal skills sufficient to develop and maintain cooperative working and business relationships with others
  • Working knowledge of computers necessary to operate effectively with company systems and programs
  • Masterful understanding of MWI Solutions; ability to apply to individual customer’s needs


What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit


Full time

Affiliated Companies

Affiliated Companies: MWI Veterinary Supply Company

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.