Senior Manager Marketplace Sales (Remote)
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
Under general direction of the Vice President – Global Digital Commerce & Marketplace Lead, is responsible for managing, supporting and executing activities related to the development and management of Cencora Marketplace business. The Senior Manager will collaborate with cross-functional teams to drive operational excellence, optimize business processes, and develop strategies to build and maintain long-term relationships with strategic accounts.
Owns the sales strategy and execution for the Cencora Marketplace program in a self-directed and initiated manner.
Leads the development and execution of strategies to improve efficiency, reduce costs, increase productivity and revenue, and enhance overall business performance. Responsible for the selection, training, and performance management for sales team members. Responsible for daily performance accountability of sales team while reinforcing a team-oriented, customer-focused approach.
Oversees the overall performance of the Marketplace Sales Team to ensure compliance with policies, practices and approved Standard Operating Procedures (SOPs).
Establishes key performance indicators (KPIs) to measure against established goals. Regularly reviews performance metrics with leadership and team to identify trends, address issues, and drive improvements.
Collaborates with stakeholders across divisions including Category Management, Sales, Operations, IT, and Finance to ensure alignment with business objectives and that the best interests of Cencora are met.
Continuously evaluates and analyzes data to identify trends, opportunities, and to drive decision-making.
Represents and positions Cencora favorably with external stakeholders and acts as a liaison between strategic customers and Cencora’s supplier partners to foster and grow strategic relationships.
Provides excellent customer service by supplying accurate information and timely resolution to customers for strategic and promotional orders returns, credits, pricing and inventory related issues.
Provides expertise and advisory services to educate broader cross-functional teams on customers’ needs.
Performs other duties as assigned.
What your background should look like
Requires broad training in fields such as business administration, pricing, sales, marketing, operations, analytics, strategy, finance or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education. Requires minimum of 7 years directly related and progressively responsible experience, including at least four (4) years’ experience in sales experience at a manager level.
Ability to build positive relationships and foster collaboration with internal and external stakeholders
Proven ability to work creatively and analytically in a problem-solving environment;
Skilled at implementing change efforts toward simplification, standardization and adherence to governance frameworks;
Ability to influence and manage change;
Sound expertise in financial / mathematical / statistical modeling and analysis;
Strong communication skills both written and oral;
Ability to manage customer, supplier and internal Cencora discussions around consumer products strategy;
Ability to work independently with minimal supervision.
Very strong organizational and time management skills;
Strong attention to detail;
Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace;
Effective interpersonal and leadership skills (creates engagement);
Strong talent manager and people / team developer;
Excellent problem-solving skills; ability to resolve issues effectively and efficiently;
Excellent presentation skills;
Fluency in Microsoft Suite applications (Word, Project, Excel, Access and PowerPoint);
Strong understanding of Cencora’s applications and systems (SAP, EAP, BOBJ, SQL and others)
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit https://www.virtualfairhub.com/amerisourcebergen
Affiliated CompaniesAffiliated Companies: AmerisourceBergen Drug Corporation
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email email@example.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned