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Endpoint Support Technician II

Innomar Strategies

Innomar Strategies

IT, Customer Service
Lockbourne, OH, USA
Posted on Thursday, April 11, 2024

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

What you will be doing


The Office Automation Analyst II will be responsible for supporting all technical needs in the division and remote locations. Technical support includes and is defined by tasks related to personal computer systems and peripherals, video systems, telephone systems, network servers and internal wiring.

Primary Duties and Responsibilities:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals

  • Documents, maintains, upgrades or replaces hardware and software systems

  • Assists users with questions and problems and works on simple applications

  • Installs software and peripherals and troubleshoots hardware, software and networking problems

  • Conducts research on new technology as requested in order to stay abreast of any new releases and features of business operating systems and software utilized by the organization

  • Maintains an adequate spare parts inventory of systems, subsystems, and component parts used in repair work

  • Prepares progress reports for all work performed in tracking software

  • Performs LAN/hard disk backups

  • Performs related duties as assigned

What your background should look like

  • Requires some training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program, technical vocational training, or equivalent combination of experience and education

  • Normally requires two to four years of directly related and progressively responsible experience

  • Knowledge of operating systems related to personal computer systems and peripherals, video systems, telephone systems, network servers and internal wiring

  • Strong computer skills in order to operate effectively with company systems and programs

  • Ability to communicate effectively both orally and in writing

  • Good interpersonal skills

  • Ability to prioritize work load and consistently meet deadlines

  • Strong organizational skills; attention to detail

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit


Full time

Affiliated Companies

Affiliated Companies: AmerisourceBergen Drug Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned