Summary:

The Warehouse Associate is a pivotal Cencora team member responsible for various tasks within the warehouse environment to ensure the smooth operation of logistics, inventory management, and RMA shipping and receiving. This role involves handling incoming and outgoing shipments, receiving, and organizing inventory, maintaining warehouse cleanliness, and supporting efficient workflow per established procedures. The associate will work with the other team members toward operational goals while maintaining quality and efficiency. Regular inventory cycle counts will be conducted as part of your responsibilities to ensure accurate stock levels. Under direct supervision, handles and maintains the flow of materials and products in warehouses with varying degrees of automation according to established standards. This position generally requires some previous experience in the Warehouse Associate role, cross-training in various areas of the warehouse, forklift user certification, and a proven low rate of errors in the Warehouse Associate role. Performs by established safety standards and adheres to all safety policies, rules, regulations, and procedures.

Primary Duties and Responsibilities

• General areas of responsibility include one or more of the following duties: receiving, picking, and staging customer orders, returns, shipping and inventory organization, management, and control. Other shipping & receiving activities including processing RMA’s Process Unit buildout per customer request assigned in the case
• Communicate with vendor & schedule in warranty unit repairs
• Retro-fit de-installed/return units
• General areas of responsibility include one or more of the following duties: receiving, picking, and staging customer orders, returns, shipping and inventory organization, management, and control. Other shipping & receiving activities including processing RMA’s
  • Verifies merchandise received against BOL, inspects and reports discrepancies and any obvious defects.
  • Adheres to Incident and Request Management Standard Operating Procedures to ensure that all incidents and requests are accurately logged, categorized, prioritized, and updated, and that defined Service Level Agreements for response times, incident resolution, and request fulfillment are met
  • Utilizes the defined Case Management System to accurately log, categorize, prioritize, and provide timely updates on all assigned incidents, requests, and tasks
  • Utilizes the defined Configuration and Asset Management System to accurately track the physical and functional attributes of all assets, as well as the deployment, operation, maintenance, upgrade/refurbishment, de-installation, and decommissioning of those assets
  • Strong attention to detail with the ability to multitask effectively
  • Assists with inventory procedures as requested.
  • Ability to lift heavy objects and frequently move up to 110 pounds using forklifts, reach trucks and/or other motorized equipment
  • Provide help and support in various special projects as assigned at the fulfillment center
  • Must be mindful of customer demands and satisfaction
  • Exceptional organizational and time management abilities
  • Ensure all safety policies and procedures are followed

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires completion of a high school diploma, general education degree (GED), or equivalent combination of experience and education; one (1) plus years of work experience.

MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS:

• Able to work in a climate-controlled facility
• Ability to read and understand the English language
• Strong interpersonal skills: ability to develop and maintain cooperative working relationships with others.
• Prior experience in a warehouse setting is required.
• Ability to lift and move heavy items safely, following proper lifting techniques.
• Maintain appropriate attendance standards.
• Familiarity with warehouse operations such as receiving, picking, packing, and shipping.
• Prior experience with inventory management systems preferred.
• Must be able to work overtime when necessary
• Basic math skills for inventory management and basic knowledge of using Microsoft Teams, Excel, and Word
• Proficiency in using warehouse equipment such as pallet jacks, forklifts, and RF scanners (if applicable).
• Attention to detail to ensure accuracy in order processing and inventory tracking.
• Strong organizational skills to maintain a clean and orderly warehouse environment.
• Willingness to follow safety guidelines and procedures to prevent accidents or injuries.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Requires completion of a high school diploma, general education degree (GED) or equivalent combination of experience and education; one (1) plus years of work experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

1. Ability to read and understand the English language to compare and read product descriptions, names and shelf labels.
2. Must possess basic mathematical skills.
3. Strong interpersonal skills; ability to develop and maintain cooperative working relationships with others.
4. Strong organizational skills; detail oriented.
5. Have a good overall understanding of DC workflow and can work with minimal guidance
6. Maintains a clean work area to help ensure that merchandise remains clean and to help prevent work related injuries.
7. Ability to use good judgment to carry out detailed instructions.
8. Basic computer knowledge preferred.
9. Must be able to work overtime when necessary and participate in physical inventory.
10. Must be a team player and demonstrate effective communication and problem-solving skills
11. May require ability and certification to operate power equipment at high levels (20’-40’) such as reach trucks, picker machines, forklift and comply with all safety standards and OSHA requirements.
12. May require hazmat training certification.
13. Maintain appropriate attendance standards.
14. Ability to train and assist associates as needed.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

For details, visit https://www.virtualfairhub.com/cencora

Schedule

Full time

Affiliated Companies:

Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned