Date Posted: 09/23/2024
Req ID: 39826
Faculty/Division: Temerty Faculty of Medicine
Department: MedIT
Campus: St. George (Downtown Toronto)
Position Number: 00031638

Description:

About us:

Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

Your opportunity:

MedIT provides information technology support for the Temerty Faculty of Medicine. Our mission is to partner and collaborate with clients, University, and third parties to determine value based, sustainable technology solutions that enable the Faculty to achieve its academic mission.

As Senior AV Specialist, you will play a critical role in assessing and integrating high quality audio-visual (AV) solutions and infrastructure. Using your in-depth knowledge of AV systems and design, you will conduct needs assessments, analyze current systems and make recommendations on solutions that meets our wide-spread and evolving needs. Your proven initiative and ability to work collaboratively in a team environment will be essential to our team's success in driving continuous improvement and innovation.


Your responsibilities will include:

• Contributing to the design, set-up and maintenance of audio-visual systems
• Producing complex audio visual drawings to support audio visual integration packages
• Planning and implementing components of AV projects, including rollout plans for new audio-visual technologies
• Conducting needs assessments, analyzing the effectiveness of existing systems and recommending improvements to better serve user objectives
• Creating complex and technical documentation and user support guides
• Implementing testing plans and scenarios, as well as training end-users on AV systems
• Procuring audio visual systems and technologies including collaborating on cost estimates and advising on cost, feasibility and impact of different solutions

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience
• Minimum four years of recent and relevant experience assessing, recommending, contributing to the design of AV systems, preferably in a post-secondary, government or healthcare setting
• Demonstrated experience producing complex audio visual drawings to support audio visual integration packages
• Demonstrated experience supporting existing IP videoconferencing and digital media streaming technologies, as well as web-based collaboration and conference technologies
• Experience with both PC-based and dedicated videoconferencing, audio-visual, collaboration, and presentation technologies
• Experience managing and implementing projects and priorities, including a strong understanding of the application of project management methodology
• Demonstrated experience procuring audio visual systems and technologies, including collaborating on cost estimates and advising on cost, feasibility and impact of different solutions
• Demonstrated experience working with Crestron systems, with advanced skills in Crestron
• In-depth and demonstrated knowledge with AV technology and ability to keep abreast of developments in AV technology, with a strong emphasis on user experience
• Proficiency with industry-standard AV technologies, including videoconferencing and web streaming products, gatekeepers, gateways, MCUs, firewall traversal tools, networking and standard communication protocols (like H.323, SIP, and H.264 protocols)
• Comprehensive knowledge of integration AV control systems and Ethernet networking, TCP/IP controls
• Strong knowledge of Windows and Mac operating systems
• Proficiency in media formats, such as MPEG, QuickTime, AVI and Windows Media, digital media recording and editing tools (i.e. Camtasia, Adobe Premiere, and Final Cut), and Learning Management Systems
• Excellent interpersonal and communication (oral and written) skills
• Superior organizational and analytical/diagnostic skills
• Must be self-motivated, results oriented, a quick learner with a strong customer service focus and impeccable attention to detail
• Works well under pressure in a fast paced environment, meets strict deadlines and has sound judgment
• Works effectively both independently and as part of a team

Assets (Nonessential):

• Technical certifications in Polycom, Crestron, AVIXA, CTS/CTS-D
• UX Design experience

To be successful in this role you will be:

• Communicator
• Goal oriented
• Intuitive
• Organized
• Problem solver

Closing Date: 10/16/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 13 -- $84,813. with an annual step progression to a maximum of $108,463. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Information Technology (IT)
Recruiter: Sharon Hung

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.