Date Posted: 01/16/2025
Req ID: 41340
Faculty/Division: VP - Division of University Advancement
Department: University Development
Campus: St. George (Downtown Toronto)
Position Number: 00044244

Description:

About us:

The Division of University Advancement (DUA) aims to sustain and enhance the University of Toronto’s academic mission, leadership, and worldwide impact, by engaging alumni and private sector constituentsmeaningfully in the mission of the University, building mutually beneficial relationships of increasing value and satisfaction over time.

DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University’s vision for growth and innovation. We are focused on growing fundraising efforts; enhancing the effectiveness and satisfaction of alumni engagement and programs; building advancement talent capacity within and across divisions; creating an organizationand culture that fosters diversity and inclusiveness.

Your opportunity:

Stewardship at DUA is responsible for the University's central stewardship program, and provide support and services to divisional advancement teams, with the goal of maintaining a best-practice, industry-leading stewardship program and team. We hire outstanding people from a variety of backgrounds and currently seek a Manager, Donor Relations & Projects to join our diverse group of talent.

Reporting into the Director, Donor Relations, the Manager, Donor Relations & Projects will manage the Chancellors’ Circle of Benefactors (CCB) program, the University’s donor recognition society for its principal gift benefactors, including the newly established Laureates of the CCB. In this role, you will manage all aspects of the program, including making recommendations and implementing enhancements to the CCB program and other stewardship programs that support institutional stewardship goals and strategies; planning and executing complex communication and event strategies to engage and celebrate CCB and Laureates members; supporting the creation of bespoke gifts; maintaining business processes relating to the program, including procedures for identifying new members, use of relevant information systems, including ARBOR, DIS, Sharepoint, and iModules. The Manager will work closely with divisional colleagues to ensure strategic alignment with donor engagement strategies, including collaborating on the production and customization of welcome materials for new members. Additionally, you will manage the planning and updating of two intricate donor walls, ensuring records are accurate and up-to-date, and serving as the primarypoint of contact with external vendors.

The Manager will also take on the role of project lead for ongoing donor relations initiatives, driving collaboration and ensuring projects are executed professionally and on schedule. This includes creating detailed timelines, defining clear deliverables, and managing efforts seamlessly across divisional and central partners. We are seeking a skilled collaborator with exceptional diplomatic tact and the ability to influence without authority.

Your responsibilities will include:

• Developing overall project design
• Planning and implementing project phases
• Developing project schedules including milestones, critical path, timelines, deliverables and reporting
• Developing and implementing plans to support donor management and stewardship strategies and/or activities
• Providing detailed information for the development of donor relations and stewardship programs
• Assessing needs and contributing to the development and implementation of plans for prospect identification, cultivation, solicitation and recognition
• Developing and implementing donor engagement plans that support strategic objectives
• Analyzing complex giving and donor trends/patterns and making strategic recommendations to senior University officials

Essential Qualifications:

• Bachelor's Degree or acceptable combination of equivalent experience.
• Six to seven years years of experience with a proven track record of achievement and success within a donor relations and/or stewardship environment
• Demonstrated project management experience involving multiple stakeholders, successfully delivering medium to large scale projects.
• Experience in evaluating processes and recommending enhancements to align with industry best practices and improve operational efficiency.
• Experience developing complex multi-deliverable project timelines.
• Experience in coordinating and facilitating meetings, including project meetings with stakeholders to facilitate approval processes.
• Demonstrated experience of providing exceptional stewardship and engagement to donors, including for an institution's top benefactors.
• Demonstrated experience with recognition societies, and programs.
• Direct experience working with senior stakeholders, including staff and volunteers.
• Direct experience planning and executing advancement programs, in particular those related to donor engagement.
• Experience with recognition and stewardship programs in a university environment strongly preferred.
• Experience coordinating complex and high-value events in collaboration with other staff, volunteers and external vendors.
• Advanced knowledge and skills in Microsoft Office, including Power Point, Word, Excel (including mail merge). Knowledge of Arbor and ROSI, or related database systems is required.
• Strong data analysis skills including experience gathering, organizing and analyzing data, and communicating/presenting results and recommendations in a succinct fashion to key stakeholders.
• Demonstrated track record of taking initiative, leading large complex projects. Expert planning, organization and follow-up skills and demonstrated ability to manage multiple work priorities with competing deadlines.
• Exceptional interpersonal skills and ability to interact with donors and stakeholders. High level ofdiplomacy and tact. Strong oral and written communication skills.
• Demonstrated ability to adhere to a high level of customer service, tact and confidentiality.
• Ability to work well in groups within large organizations with diverse constituencies, rapidly changing priorities, and tight deadlines.
• Ability to work effectively with a diverse population of staff, volunteers, donors and external contacts with tact and diplomacy to build and maintain successful relationships
• Demonstrated ability to adhere to high level of ethical standards in utilizing donor information and to confidentiality requirements.
• Demonstrated commitment to equity and diversity.

To be successful in this role you will be:

• Cooperative
• Courteous
• Diplomatic
• Meticulous
• Multi-tasker
• Organized
• Proactive
• Problem solver

Closing Date: 01/29/2025, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 15 -- $95,627. with an annual step progression to a maximum of $122,290. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Fiona Chan

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.